Help center

Order Status

You can check your order status under your account dashboard. Click “My account” in the top right corner to view. For any further questions, please feel free to contact us by email at customerservice@tigear.com, or by phone at 1-888-TIGEAR-1 so we can assist you.

Changes cannot be made once an order is placed. To cancel your order, contact us by email at customerservice@tigear.com, or by phone at 1-888-TIGEAR-1. Please note that orders cannot be canceled after they have been shipped.

Once your order has shipped, you will receive a shipping confirmation to your email which will include the tracking number for your package. If you cannot locate the tracking number, you can contact us by email at customerservice@tigear.com, or by phone at 1-888-TIGEAR-1. 

Please contact us by email at customerservice@tigear.com, or by phone at 1-888-TIGEAR-1 so we can assist you.

Please contact us by email at customerservice@tigear.com, or by phone at 1-888-TIGEAR-1 so we can assist you.

Check your order history in your account dashboard under “My account” in the top right corner. Here you should find the anticipated date of arrival for your backordered item. You will also receive a tracking number to your email once the package has shipped. For any further questions, please feel free to contact us by email at customerservice@tigear.com, or by phone at 1-888-TIGEAR-1 so we can assist you.

Shipping rates vary depending on package weight and the method of shipping you selected at checkout. Standard shipping takes about 5-7 days to receive after order processing time of 24-48 hours. Expedited shipping is available for an additional fee and saves 2 business days as well as processing time. For any further questions, please feel free to contact us by email at customerservice@tigear.com, or by phone at 1-888-TIGEAR-1 so we can assist you.

View our return policy here Return policy – Tigear.com (tigear-com.myshopify.com). For any further questions, please feel free to contact us by email at customerservice@tigear.com, or by phone at 1-888-TIGEAR-1 so we can assist you.

Please contact us by email at customerservice@tigear.com, or by phone at 1-888-TIGEAR-1 so we can assist you.

My Account

Click “My account” in the top right corner, which will lead you to where you can sign up for an account. For any further questions, please feel free to contact us by email at customerservice@tigear.com, or by phone at 1-888-TIGEAR-1 so we can assist you.

Click “My account” in the top right corner. Then go to the “My addresses” section, where you can edit all of your account information. For any further questions, please feel free to contact us by email at customerservice@tigear.com, or by phone at 1-888-TIGEAR-1 so we can assist you.

Click “My account” in the top right corner, where you can select “Reset” and you will be prompted to reset your account password. For any further questions, please feel free to contact us by email at customerservice@tigear.com, or by phone at 1-888-TIGEAR-1 so we can assist you.